Empowering Education Through Technology for over 15 Years
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Checklist for contacting The Backbone Team

Contact Us!

Never hesitate to contact us directly with any question. Companies often have “checklists” to help you find the answer WITHOUT calling support.

The following are items on checklists that we will NEVER send out to you or enforce.

So before calling, don’t worry if you haven’t…
  • Searched the support site for the answer to your question before contacting us
  • Cited the articles you have read on our support sites
  • Searched your product?s user guide for the answer to your question or solution to your problem
AND don’t worry if you’re not…
  • Prepared to clearly articulate your question or the problem and symptoms
  • Clear on what steps lead to the problem or failure

There is NO LIST.? Just contact us and we’ll help you walk through the issue at hand.

Our job is to make certain you’re successful in the classroom.


The Backbone Team


State Test Prep Software, AIMS Test Prep Software, Online Formative Assessments, Universal Screening, High School Credit Recovery Software, GED Prep Software, Reading Intervention Software, Math Intervention Software, Response to Intervention (RtI) Software, Special Education Software, English Language Learning (ELL) Software, English Language Development (ELD) Programs, Interactive Whiteboards, Classroom Clicker Software, State Standards Aligned Curriculum, Curriculum Software, Educational Software, Lexiles & Quantiles

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